101 Studio Soho
Shipping Policy
Version and effective date: 2026-08-27
Availability
Only fulfillment methods currently offered for the selected products and destination are shown at checkout. Availability may change based on inventory, destination and legal restrictions.
Fees and timing
The checkout page shows the applicable fee and available location information before the order is submitted. Delivery estimates begin after order acceptance and are not guaranteed.
Address changes
Check the recipient and destination carefully. Contact Customer Service promptly if a change is needed; a dispatched or legally restricted order may not be changeable.
Processing and destinations
Orders are normally prepared on business days. Available and excluded destinations are confirmed at checkout; we do not dispatch where transport or legal restrictions prevent fulfillment.
Lost, damaged or incorrect items
Contact Customer Service promptly with the order number and clear photos. We will investigate and arrange replacement, refund or another appropriate remedy.